Privacy
Effective Date: 11/13/2026
Hemline Haus (“Hemline Haus,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from hemlinehaus.com (the “Site”).
By using the Site, you agree to this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, including:
- Your name
- Billing and shipping address
- Email address and phone number
- Order details and purchase history
- Messages or information you send through our contact form or customer service
- Any other information you choose to provide
When you place an order, payment information is handled by our secure payment processors. Hemline Haus does not store your complete payment-card number.
We may also automatically collect certain information when you use the Site, such as:
- IP address
- Browser type and device information
- Pages viewed and actions taken on the Site
- Approximate location based on IP address
- Referring website or search term
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Process, fulfill, and ship your order
- Send order confirmations, shipping updates, and customer-service messages
- Respond to questions, requests, or returns
- Improve the Site, products, and customer experience
- Prevent fraud and protect the security of the Site
- Comply with legal and tax obligations
- Send marketing emails if you have signed up for them
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
How We Share Information
We only share personal information when needed to operate our business and fulfill orders. This may include trusted service providers that help with:
- Payment processing
- Order fulfillment and shipping
- Website hosting and security
- Email marketing and customer communication
- Analytics and site performance
- Fraud prevention and legal compliance
These providers may use your information only as needed to provide their services to us.
We may also disclose information if required by law, to protect our rights or customers, or in connection with a business sale, merger, or similar transaction.
Cookies and Similar Technologies
Hemline Haus uses cookies and similar technologies to help the Site function properly, remember preferences, understand how visitors use the Site, and improve shopping experiences.
You can adjust your browser settings to refuse or delete cookies. Please note that some parts of the Site may not work properly if cookies are disabled.
Email Marketing
If you choose to join our email list, we may send you updates about new arrivals, special offers, skirt and dress collections, and other Hemline Haus news.
You can opt out at any time by using the unsubscribe link in any marketing email or by contacting us at support@hemlinehaus.com
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information we hold about you.
To make a privacy request, contact us at support@hemlinehaus.com with the subject line “Privacy Request.” We may need to verify your identity before completing your request.
If you are a California resident, you may have additional rights under California privacy law. Hemline Haus does not sell personal information for money. If our use of a third-party service is considered a “sharing” of personal information under applicable law, we will provide any required notice or opt-out option.
Data Retention
We keep personal information only as long as reasonably needed for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, meeting legal or tax obligations, resolving disputes, and enforcing our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No online system is completely secure, however, and we cannot guarantee absolute security of information transmitted to or stored through the Site.
Children’s Privacy
Hemline Haus is not directed to children under age 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@hemlinehaus.com so we can take appropriate action.
Third-Party Links
The Site may include links to third-party websites, social-media platforms, or services. Hemline Haus is not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Red Raven Brands
Doing business as Hemline Haus
Email: support@hemlinehaus.com